Common questions and answers about your utilities and septic system in Oxford, MS

Frequently Asked Questions

  • What utilities are available in Oxford, MS?

    Oxford, MS provides its residents with a range of essential utilities, including water, sewer, gas, and electric services. The City of Oxford is responsible for providing water and sewer services to residents, while natural gas is provided by CenterPoint Energy. Electrical service is provided by North East Mississippi Electric Power Association (NEMEPA) and Entergy Mississippi. Cable and internet services are available through various providers, including Comcast/Xfinity, AT&T, and C-Spire. Additionally, some residents in Oxford may use propane gas as an alternative energy source. Overall, Oxford residents have access to all the essential utilities needed to maintain comfortable and functional homes. GreenPro is here for your turn-key utilities installtion for your commercial or residential property. Call us today!

  • How do I set up utility services for my property in Oxford, MS?

    To set up utility services for your property in Oxford, MS, you will need to contact the appropriate service providers for each utility. There are many permits and different providers. GreenPro takes the hastle out of the utility installation process by offering complete start-to-finish effortless utility installation. 


    Call us today!


    However, if youre considering doing it yourself, here are some key contacts:


    The City of Oxford is responsible for providing water and sewer services, so you will need to contact the City of Oxford Water Department to set up water and sewer services. You can reach the Water Department at (662) 232-2373.


    For electrical service, you will need to contact North East Mississippi Electric Power Association (NEMEPA) at (662) 234-6331 or Entergy Mississippi at 1-800-ENTERGY (1-800-368-3749), depending on your location within Oxford.


    If you need natural gas service, you will need to contact CenterPoint Energy at 1-888-876-5786 to set up an account.


    For cable and internet services, there are various providers available in Oxford, including Comcast/Xfinity, AT&T, and C-Spire. You can contact these providers directly to set up services.


    When setting up utility services, be sure to have the following information available: your name and contact information, the address of the property where the services will be provided, the date you need the services to start, and any necessary identification or proof of residency. Additionally, be sure to ask about any necessary deposits, fees, or other requirements for setting up utility services in Oxford.

  • What is a septic system, and how does it work?

    A septic system is a self-contained wastewater treatment system commonly used in rural and suburban areas where municipal sewer systems are not available. The system is made up of a septic tank and a drain field.


    The septic tank is a watertight container made of concrete, fiberglass, or plastic that collects and stores the wastewater from the home. The tank is typically buried underground and is connected to the home's plumbing system via a series of pipes.


    Once the wastewater enters the septic tank, it is separated into three layers. The top layer is called scum, which consists of oils and fats that float to the top. The middle layer is called effluent, which is the liquid wastewater that contains small particles of solid waste. The bottom layer is called sludge, which is the heavy solid waste that sinks to the bottom of the tank.


    As new wastewater enters the tank, the effluent layer flows out of the tank and into the drain field. The drain field is made up of a series of perforated pipes buried underground in a bed of gravel. The effluent from the septic tank flows into the drain field and is absorbed into the surrounding soil. The soil acts as a natural filter, removing harmful bacteria and other contaminants from the wastewater before it enters the groundwater.


    Over time, the sludge layer in the septic tank will build up and must be pumped out by a professional septic system service provider. Regular maintenance and pumping of the septic tank are essential to keep the system functioning properly and to prevent costly repairs or replacements.


    Overall, a septic system provides an efficient and cost-effective way to treat and dispose of wastewater in areas where municipal sewer systems are not available.


    GreenPro in Oxford, MS is your go-to source for all things utility and sewer system related. We believe in offering people great efficent service at an affordable price. Call us today!

  • What is a septic system?

    A septic system is a small-scale sewage treatment system used for properties that are not connected to a centralized sewer system. It typically consists of a septic tank and a drain field.

  • How does a septic system work?

    A septic system works by separating and treating wastewater from the property's plumbing system. Wastewater flows from the house into the septic tank, where it is held and broken down by natural bacteria. The liquid effluent then flows into the drain field where it is further treated and filtered before being released into the ground. It is very important to have your septic system serviced regularly to prevent any issues, odors, or back-ups.

  • How often should a septic system be pumped?

    Usually, a septic system should be pumped every three to five years to remove accumulated solids and prevent the tank from overflowing or backing up into the house.

  • What should not be flushed down the toilet in a home with a septic system?

    Items that should not be flushed down the toilet in a home with a septic system include sanitary napkins, tampons, baby wipes, dental floss, cigarette butts, and other non-biodegradable items.

  • What processes are involved in sewage treatment?

    The sewage treatment process typically involves several stages, including preliminary treatment, primary treatment, secondary treatment, and disinfection.

  • How do you install a septic system and how long does it take?

    Installing a septic system involves several steps and can take anywhere from a few days to several weeks, depending on the complexity of the system and the site conditions. Here are the basic steps involved in installing a septic system:


    Site evaluation: The first step in installing a septic system is to evaluate the site to determine the soil conditions, the water table level, and the location of any wells or other water sources.


    Design and permit: Once the site evaluation is complete, a septic system design is created based on the site conditions and the needs of the property. The design must be approved by the local health department and a permit obtained before installation can begin.


    Excavation: The installation process begins with excavation of the site, which involves digging a hole for the septic tank and drain field.


    Installation of the septic tank: The septic tank is then installed in the excavated hole and connected to the plumbing system of the property.


    Installation of the drain field: The drain field is installed around the septic tank, and consists of a series of perforated pipes buried in gravel and surrounded by soil.


    Backfilling and grading: Once the septic tank and drain field are in place, the excavation area is backfilled and the site is graded to ensure proper drainage away from the system.


    Inspection and testing: The final step in installing a septic system is to have it inspected and tested by the local health department to ensure that it meets all necessary standards and is functioning properly.


    The time it takes to install a septic system can vary depending on the complexity of the system and the site conditions, but typically ranges from a few days to several weeks. Factors that can affect the installation time include the size and type of septic system, the amount of excavation required, and the weather conditions during installation. It is important to work with an experienced septic system installer like GreenPro in Oxford, MS and follow all local regulations and requirements to ensure a safe and effective installation.

  • What are some common problems with septic systems?

    There are several common problems that can occur with septic systems. Here are a few of the most common issues:


    Clogged pipes: Over time, solids can accumulate in the pipes leading to and from the septic tank, causing them to become clogged. This can lead to backups and slow drainage.


    Tank overflow: If the septic tank becomes too full, it can overflow and cause sewage to back up into the home or onto the property.


    Drain field failure: The drain field is the area of the property where the treated wastewater from the septic tank is dispersed into the soil. Over time, the drain field can become clogged with solids and not function properly, leading to backups and sewage surfacing on the property.


    Damage to tank or pipes: Physical damage to the septic tank or pipes can occur due to shifting soil or other environmental factors, leading to leaks or other issues.


    Tree roots: Tree roots can grow into the pipes leading to and from the septic tank, causing blockages and damage.


    Improper maintenance: If a septic system is not properly maintained, problems can occur more frequently. It is important to have the tank pumped regularly and to avoid putting certain materials down the drain, such as grease, oils, and non-biodegradable items.


    If you suspect that your septic system is not functioning properly, it is important to contact a professional septic system contractor such as GreenPro in Oxford, MS for an evaluation and repair.

Septic Tank Pumping in Pontotoc, MS: A Vital Maintenance Task

June 4, 2025
Septic tank pumping is a crucial maintenance task for homeowners in Pontotoc, MS, ensuring the proper functioning and longevity of their septic systems. In this guide, we'll delve into the importance of septic tank pumping, when to schedule it, and why Pontotoc residents should rely on professional services for this essential task. Understanding Septic Tank Pumping: Septic tank pumping involves removing accumulated solid waste and sludge from the tank, preventing it from overflowing into the drain field and causing backups or groundwater contamination. Regular pumping is essential to maintain optimal tank capacity and prevent system failure. Signs Your Septic Tank Needs Pumping: Pontotoc homeowners should be vigilant for signs indicating that their septic tank needs pumping. These include slow drains, gurgling noises from plumbing fixtures, foul odors around the tank or drain field, and sewage backups in the home. If any of these signs are present, it's crucial to schedule septic tank pumping promptly. Frequency of Septic Tank Pumping: The frequency of septic tank pumping depends on factors such as household size, water usage, and tank size. As a general guideline, Pontotoc residents should schedule septic tank pumping every 3-5 years to prevent issues and maintain system efficiency. However, households with larger families or higher water usage may require more frequent pumping. Benefits of Professional Septic Tank Pumping: While some homeowners may attempt to pump their septic tanks themselves, hiring a professional service is recommended. Professional pumpers have the expertise, specialized equipment, and safety protocols to pump the tank efficiently and safely. They can also inspect the tank for any signs of damage or malfunction and provide recommendations for repairs or maintenance. Ensuring Proper Maintenance: Regular septic tank pumping is just one aspect of proper septic system maintenance. Pontotoc residents should also conserve water, avoid flushing non-biodegradable items down the drain, and use septic-safe cleaning products. Regular inspections and maintenance by a qualified septic service provider can help identify and address any issues before they escalate. Conclusion: Septic tank pumping is a vital maintenance task for Pontotoc homeowners, ensuring the continued functionality and longevity of their septic systems. By understanding the importance of regular pumping, recognizing the signs indicating the need for pumping, and relying on professional services, residents can ensure their septic systems remain clean, efficient, and free from issues. Regular maintenance helps protect the environment, safeguard public health, and preserve property value in Pontotoc, MS.

Essential Septic System Maintenance Tips for Batesville, MS Residents

May 28, 2025
Maintaining a healthy septic system is essential for homeowners in Batesville, MS, to ensure the proper treatment and disposal of wastewater. Regular maintenance not only prevents costly repairs but also helps protect the environment and maintain property value. In this guide, we'll explore some essential septic system maintenance tips for Batesville, MS, residents to help keep their systems running smoothly and efficiently. Schedule Regular Inspections: Routine inspections by a qualified septic system professional are crucial for identifying potential issues early on and preventing major problems down the line. Batesville residents should schedule annual inspections to assess the condition of their septic tanks, drain fields, and other components. During these inspections, professionals can check for signs of leaks, cracks, blockages, or other issues that may compromise the system's performance. Practice Water Conservation: Conserving water is key to maintaining a healthy septic system. Batesville residents should be mindful of their water usage and avoid excessive water usage, such as running multiple appliances simultaneously or taking long showers. Conserving water helps prevent the septic tank from becoming overloaded and reduces the risk of backups or system failures. Dispose of Waste Properly: Proper waste disposal is essential for the longevity of a septic system. Batesville residents should avoid flushing anything other than human waste and toilet paper down the toilet. Items such as flushable wipes, feminine hygiene products, paper towels, and household chemicals can clog the system and disrupt the natural treatment process. Additionally, residents should avoid pouring grease, oil, or harsh chemicals down the drains, as these can damage the system and harm the environment. Pump the Septic Tank Regularly: Regular septic tank pumping is necessary to remove accumulated solids and prevent the tank from becoming overloaded. Batesville residents should follow the recommended pumping schedule based on the size of their household and the capacity of their septic tank. Generally, septic tanks should be pumped every 3-5 years, but this may vary depending on usage and other factors. Protect the Drain Field: The drain field is a critical component of the septic system, responsible for filtering and dispersing wastewater into the soil. Batesville residents should take steps to protect the drain field from damage. Avoid parking vehicles or heavy machinery over the drain field, as this can compact the soil and inhibit drainage. Additionally, residents should avoid planting trees or shrubs near the drain field, as roots can infiltrate and damage the pipes. Conclusion: By following these essential septic system maintenance tips, Batesville, MS residents can ensure the longevity and efficiency of their septic systems. Regular inspections, water conservation, proper waste disposal, septic tank pumping, and drain field protection are essential practices for maintaining a healthy septic system and avoiding costly repairs. With proper maintenance, homeowners can enjoy peace of mind knowing that their septic systems are functioning properly and protecting their health and the environment.

Commercial Septic System Service: Meeting the Needs of Businesses

May 26, 2025
Commercial properties rely on efficient and reliable septic systems to manage wastewater and maintain compliance with environmental regulations. Proper maintenance and servicing are essential to ensure the smooth operation of commercial septic systems and minimize disruptions to business operations. In this guide, we'll explore the importance of commercial septic system service and how it meets the unique needs of businesses. Tailored Solutions for Business Requirements: Commercial properties, such as restaurants, hotels, and office buildings, have specific wastewater management needs that differ from residential properties. Professional septic service providers offer tailored solutions designed to address the volume and complexity of commercial wastewater. From routine maintenance to emergency repairs, commercial septic system service providers understand the unique challenges businesses face and provide customized solutions to meet their needs. Compliance with Regulations: Businesses must comply with local and state regulations regarding wastewater management and environmental protection. Failure to adhere to these regulations can result in fines, penalties, and reputational damage. Commercial septic system service providers are well-versed in the regulatory requirements governing commercial wastewater disposal and ensure that businesses remain compliant at all times. By partnering with a reputable service provider, businesses can avoid potential legal issues and maintain their reputation as responsible environmental stewards. Preventative Maintenance: Preventative maintenance is essential for commercial septic systems to prevent costly breakdowns and ensure uninterrupted operations. Professional service providers offer comprehensive maintenance plans tailored to the unique needs of each business. These plans typically include regular inspections, pumping, cleaning, and minor repairs to identify and address potential issues before they escalate. By investing in preventative maintenance, businesses can extend the lifespan of their septic systems, reduce downtime, and avoid costly repairs. Emergency Response: Unexpected septic system failures can disrupt business operations and lead to health and safety hazards for employees and customers. Commercial septic system service providers offer emergency response services to address urgent issues promptly. Whether it's a sewage backup, drain blockage, or system malfunction, experienced technicians are available 24/7 to provide immediate assistance and minimize the impact on business operations. Fast response times and efficient problem-solving are critical in mitigating the effects of emergencies and restoring normalcy to commercial establishments. Environmental Responsibility: Businesses have a responsibility to minimize their environmental footprint and adopt sustainable practices in wastewater management. Commercial septic system service providers play a crucial role in helping businesses achieve their environmental goals by implementing eco-friendly solutions and promoting water conservation. From installing energy-efficient equipment to recommending environmentally safe cleaning products, service providers assist businesses in reducing their environmental impact while maintaining efficient wastewater management practices. Conclusion: Commercial septic system service is vital for businesses seeking to maintain efficient wastewater management, comply with regulations, and uphold environmental responsibility. By partnering with a reputable service provider, businesses can benefit from tailored solutions, preventative maintenance, emergency response, and environmental stewardship. Investing in professional septic system service ensures the longevity and reliability of commercial wastewater systems, allowing businesses to focus on their core operations with confidence.
Show More